EQuery
EQuery surveys gather meaningful insights on customer behaviour and preferences by asking multiple-choice questions over email. A single question right in the mailbox guarantees a much higher response rate than multi-screen online surveys. Upgrade from brooding over low response rates to targeting engaged customers with offers tailored for them individually.For example, you can ask your customers how frequently they use a particular product and then target only the occasional users with a follow-up offer to stimulate greater uptake, or the most active users with a loyalty program invite. When you really know your customer, the sky is the limit!
The EQuery intuitive online dashboard offers full flexibility of email formatting, imports recipient lists [from CSV], supports scheduled distribution and custom addressee fields. EQuery distributes your email surveys at jet speed using Amazon infrastructure services. Open and click-through rates are stored in a private cloud and available for analysis in real time.