EQueryEQuery surveys gather meaningful insights on customer behaviour and preferences by asking multiple-choice questions over email. A single question right in the mailbox guarantees a much higher response rate than multi-screen online surveys. Upgrade from brooding over low response rates to targeting engaged customers with offers tailored for them individually.
For example, you can ask your customers how frequently they use a particular product and then target only the occasional users with a follow-up offer to stimulate greater uptake, or the most active users with a loyalty program invite. When you really know your customer, the sky is the limit!The EQuery intuitive online dashboard offers full flexibility of email formatting, imports recipient lists [from CSV], supports scheduled distribution and custom addressee fields. EQuery distributes your email surveys at jet speed using Amazon infrastructure services. Open and click-through rates are stored in a private cloud and available for analysis in real time.